Disability Access Policy

 

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If you have any additional needs please let our staff know so that we can help you, and also ensure you get the same support in the future.

Wheelchair Access

The Practice has been specially designed to make it easier for disabled patients to visit; patients also have access to a disabled toilet within the waiting room and can access the building via an Automatic Front Door Access which is suitable for wheelchairs.

British Sign Language (BSL) Interpreters

British Sign Language (BSL) users can contact us via BSL video interpreter Monday to Friday from 9am to 4:30pm. 

Further information about how to use the service is available on the InterpretersLive NHSE website. There is also a BSL video about how to download the app. 

For Out of Hours or Emergencies visit the Sign Solutions website

Information for healthcare professionals working in south east London

Find more information for healthcare professionals on the ICS website

Disabled Parking – Blue Badge Scheme

The Blue Badge Scheme is for people with severe mobility problems. It allows Blue Badge holders to park close to where they need to go.

For more information and an Application Form visit your local council office.

Loop System

We have a loop induction system at Reception to assist the hearing impaired. For more information on the loop hearing system visit the Hearing Link website.

Blind/Partially Sighted

If you or your family members are blind or partially sighted we can give you a CD or large print of our Practice leaflet upon request. Please ask our staff for further information.

For more advice and support for blind people please visit the following websites:

Guide Dogs

Guide dogs are welcome at the Practice but we ask that you be aware of other patients and staff who may have an allergy or fear of dogs.

Please visit the Guide Dog website for further information.